A customer expressed severe outrage after discovering worms in an Amul buttermilk packet, which he described as an additional "free" offering from the company. He took photos and videos of the buttermilk packet and the worms inside, uploading them to social media. The post quickly went viral, with millions of views within hours. People in the comments section are heavily criticizing Amul and demanding action from food safety authorities to prevent such incidents in the future.
The incident unfolded when a customer shared his bitter experience on Twitter, revealing that he had ordered Amul buttermilk online. Upon opening the packet, he was shocked to find worms inside. Many netizens responded, sharing similar experiences and urging others to avoid buying Amul products. The video garnered over 450,000 views.
In response to the viral video, Amul issued a statement apologizing to the customer and assuring that they are taking steps to prevent such incidents from happening again.